Template Reply to a new Enquiry

Good morning/afternoon – Insert guest name

Insert the copy of the enquiry from your email notification from the website here for easy reference, For example:

Selected dates: 05-07-2025 to 14-07-2025,
Guests: 3 Guests: 2 Adults, 1 Children, 0 Infants.

Thank you very much for sending over your enquiry for Insert name of holiday rental, I would be very happy to provide some more information here for you.

The price per night for your dates is £75 so for 5 nights this would be £375.

To book these dates there is a non-refundable deposit payable of £100 with the balance due on or before 8 weeks prior to arrival. (If the due date is within the 8 week timeframe then the full balance is payable)

There is also a refundable security deposit of £50 which is usually refunded within 24 hours of departure.

All payments are accepted via bank transfer, and I always confirm safe receipt of payments made to me for everyone’s peace of mind.

If you would like any more help with anything or would like to book these dates then please come back to me as soon as you can and I will forward the payment details to you. As soon as your payment has been received the dates will be blocked off on the availability calendar and your booking is confirmed.

Here is a link to the listing again for your reference: Insert link to your holiday rental here

I look forward to hearing from you soon,

Kind regards

Insert name