Guest pre-arrival information email
It is advisable to send every guest a Pre arrival email with plenty of useful information at least a week prior to their arrival. This is a template is only a guide so please adapt to your own personal holiday accommodation and be sure to included all relevant information required for a smooth arrival for your guests.
Good morning/afternoon Insert guest name
As promised here is all the information you should need to be able to plan ahead for your upcoming holiday at: Insert the name of holiday rental here.
Address: Insert full address here
Directions: Add as much detailed information here to help your guests find your rental – remember they will probably have been driving for a long time so keep it simple and accurate with helpful tips.
Parking: Insert any relevant information
Arrival time: insert here
Bedding/towels: Insert for example: We supply all the duvets, pillows and protectors and they are changed/cleaned after every booking. You will need to bring your own bed linen with you and for your reference it is a king size duvet with 4 pillows and the single bed sets have 2 pillows per bed. You will also need to bring your own towels, tea towels etc…
Welcome pack: Insert if you include for example: We provide a small welcome pack of coffee, tea, sugar and milk for your first cuppa after your journey
Key code: Insert code and location of box if applicable.
Departure time: Insert here
Security deposit: Insert if applicable for example: We will check the property after your departure and as long as everything is all ok we will return your security deposit to you usually within 24 hours
Dogs/pets: Insert any relevant information here
There is an information folder in the property for you to help your stay go smoothly.
Not too long now, safe travels and I hope you will have a lovely holiday.
My contact details should you need them at any point are: Insert details here
Kind regards
Insert name